Please enter the dates you are requesting in the reservation widget to see rates.
We require a deposit to make a reservation by either: 1.Credit card or 2. Cashier's Check. The credit card will be charged for at least one night at your requested room rate for each room/bed when your reservation is made. Certain reservations require a larger deposit...see below. If your credit card is is declined, we will not make a reservation for you. We require registering guests to have proof of onward travel or a foreign passport.
You must pay your entire balance due when you register by our accepted payment methods. Your deposit is credited toward your total bill. Save $$$ and pay cash for your remaining balance...however we always require a Credit Card deposit for all reservations...we will not refund your deposit in lieu of cash...nice try...
To cancel a reservation you must notify us "by email only" before 2:00 PM (14:00) Hawaii Standard Time two days (48 hours) before your arrival date. Failure to do so results in forfeiture of your deposit.
Early departures require a two day (48 hour) notification before 2PM HST. If you shorten your stay upon arrival, you are responsible to pay for the first two nights. If you "downgrade" your booking upon arrival you will be charged the deposit for the original booking. No exceptions. If you fail to show for any reason you will forfeit your deposit.
We will refund your deposit for eligible cancellations. Reservations of ten (10) days or longer require a ten (10) day cancellation notice and a ten percent (10%) deposit - 10/10/10
Groups of 12 or more require a 30 day notice of cancellation/change. No-shows for any reason shall forfeit their deposit.
Please Note: Reception is closed everyday from 2 PM (14:00) - 5 PM (17:00). If you arrive during Siesta, self-service check-in is available. Enter the door code you received in your confirmation email to access the lobby. You will find your room key or dorm assignment at the reception counter.
Please contact us if you will arrive after 11PM & we will make arrangements for a late check-in. If you do not contact us we will release your bed/room and cancel your reservation.
Age restriction: No children under 6 years.
Reception hours 8am-2pm & 5pm-11pm HST. Reception is closed every day between 2pm-5pm (14:00-17:00).